Need some help ? Call us:+32 2 503 40 40
Back

Developing Microsoft Dynamics 365 Solutions

This course will teach developers how they can extend Dynamics 365 for Customer Engagement. Dynamics 365 for Customer Engagement refers to the applications that make up the CRM portion of Dynamics 365, which includes the Sales, Customer Service, Field Service, and Project Service Automation applications.

  • Extensibility Overview
  • Working with the Dataverse Web API
  • Using the Dataverse Web API
  • Working with the Microsoft Dataverse Organization Service
  • Querying Microsoft Dataverse with FetchXML
  • Plug-ins
  • Azure Integrations
  • Implementing Business Processes
  • Client scripting in model-driven apps using JavaScript
  • Customizing the Command Bar in a model-driven app
  • Creating Web Resources
  • An Introduction to Power Apps Component Framework

This course is targeting developers who have none or very limited Dynamics 365 for Customer Engagement development skills. 

You might also be interested in:

New

MB-210 : Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more.
Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

New

MB-220 : Microsoft Dynamics 365 Marketing

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

New

MB-230 : Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.