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PL-900 : Microsoft Power Platform Fundamentals

Learn the business value and product capabilities of Power Platform. Create simple Power Apps, connect data with Common Data Service, build a Power BI Dashboard, automate a process with Power Automate, and build a chatbot with Power Virtual Agents

  • Describe the Power Platform components: Power Apps, Power BI and Microsoft Automate
  • Describe the Power Platform components: Common Data Service, Connectors and AI builder
  • Describe cross-cloud scenarios across M365, Dynamics 365, Microsoft Azure and 3rd party services
  • Identify benefits and capabilities of Power Platform
  • Identify the basic functionality and business value Power Platform components
  • Implement simple solutions with Power Apps, Power Automate, Power BI, and Power Virtual Agents

Candidates for this exam are users who aspire to improve productivity by automating business processes, analyzing data to produce business insights, and acting more effectively by creating simple app experiences.

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MB-210 : Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more.
Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

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MB-220 : Microsoft Dynamics 365 Marketing

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

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MB-230 : Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.