Diagnose problems, gather information, and fix common issues with Red Hat Enterprise Linux
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.
This course also includes the exam, Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342).
- Use the scientific method to approach troubleshooting
- Troubleshoot boot issues
- Troubleshoot security issues
- Troubleshoot storage issues
- Troubleshoot network issues
Introduction to troubleshooting
Describe a generalized strategy for troubleshooting.
Take proactive steps to prevent small issues
Prevent small issues from becoming large problems by employing proactive system administration techniques.
Troubleshoot boot issues
Identify and resolve issues that can affect a system's ability to boot.
Identify hardware issues
Identify hardware problems that can affect a system’s ability to operate.
Troubleshoot storage issues
Identify and fix issues related to storage.
Troubleshoot RPM issues
Identify and fix problems in, and using, the package management subsystem.
Troubleshoot network issues
Identify and resolve network connectivity issues.
Troubleshoot application issues
Debug application issues.
Deal with security issues
Identify and fix issues related to security subsystems.
Troubleshoot kernel issues
Identify kernel issues and assist Red Hat Support in resolving kernel issues.
Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review
Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.
Red Hat recommends these prerequisites:
- Required to have earned a Red Hat Certified System Administrator (RHCSA)
- Recommended to have earned a Red Hat Certified Engineer (RHCE)