ITIL® Capabilities Stream - Planning, Protection & Optimization (exam included)

Introduction to ITIL® Planning, Protection & Optimization.
Processes (Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management, Demand Management).
Roles and Responsibilities. Technology and Implementation Considerations...

ITIL® Capabilities Stream - Release, Control & Validation (exam included)

Introduction to ITIL® Capabilities Stream - Release, Control & Validation.
Processes (Change Management / Service Asset and Configuration Management / Service Validation and Testing / Release and Deployment Management / Request Fulfillment / knowledge Management).
Roles and Responsibilities. Technology and Implementation Considerations...

ITIL® Capabilities Stream - Service Offering & Agreement (exam included)

Introduction to ITIL® Capabilities Stream - Service Offering & Agreement.
Processes (Service Portfolio Management / Service Catalogue Management / Service Level Management / Demand Management / Supplier Management / Financial Management / Business Relationship Management).
Roles and Responsibilities. Technology and implementation Considerations...

ITIL® Managing Across the Lifecycle (exam included)

This is the final module of the Service Lifecycle and/or Service Capability Intermediate courses that lead to the ITIL® Expert in IT Service Management recognition. In this course, you'll be immersed in the contents of the ITIL® publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL® best practices, and it positions you to successfully complete the associated exam.

Project Management Fundamentals

Define the role & parameters of the project manager. How to use a method for managing a large project. Acquire the tools (time, equipment, operations, planning, etc.) Structure the different stages of a project to organize...

PRINCE2® 6th edition Foundation (Exam included)

PRINCE2® is an integrated framework of processes and themes that addresses the planning, delegation, monitoring and control of all these six aspects of project performance.
With this course you will understand the PRINCE2® approach - the principles, processes, themes and techniques - and be well prepared to pass the exam.

PRINCE2® 6th edition Practitioner (Exam included)

This course will give comprehensive details of the various PRINCE2® processes, components, techniques, and how they all fit together. You will also learn how to apply the PRINCE2® techniques using an actual scenario. On completion of the course you will be able to set up an appropriate form of project organisation and structure in accordance with PRINCE2®.
The exam is included.

PRINCE2® 6th edition Agile Practitioner (exam in English included)

This 3-day course aims at strengthening your competences as an PRINCE2® Agile Practitioner. This new certification is the ideal balance between the rules, the discipline and management skills required for agile project management. PRINCE2® Agile is a project management methodology, renowned internationally, applicable to any project within any industry sector. This project management method, combined with the Agile framework standards, which is iterative and adaptive, will give you optimal results in the way you manage your projects.

The PRINCE2® Agile courses on this page are offered by Goodsense. PRINCE2® Agile is a registered trade mark of AXELOS Limited. All rights reserved.

DevOps Essentials

The DevOps movement believes there is a better way of building teams and software that has rapidly spread across the development and operations community. The culture of a DevOps organization and team is the heart of the movement and the most important pillar to implement. In this two day course you will explore the origins of the movement, the building blocks of Agile and Lean and the cultural changes you and your organization will need to adopt to become a successful DevOps team. In a blended mixture of theory, hands on, workshops and the use of tools such as Jenkins you will learn how to plan, organize and work in an atmosphere of collective responsibility.

Professional Scrum Foundations

The Professional Scrum Foundations (PSF) course is a 2-day course that teaches Scrum in a highly practical way. Working in a series of Sprints, teams of students build a software application, thereby facing real-life problems. The mechanics, roles, principles and (empirical) process of Scrum are demonstrated. Common missteps and misunderstandings are discussed so students grow a higher awareness of their symptoms. Professional Scrum Foundations is excellent training for teams and anyone wanting to experience the Scrum way of working. The course also provides the foundation of knowledge needed for role-focused training for Product Owners, Scrum Masters and Developers.