“Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.
Course in process of accreditation.
• ITSM practitioners managing the operation of IT-enabled and digital products and services.
• ITSM practitioners responsible for the end-to-end service delivery.
• ITIL® 4 Foundation certificate.